Services

Four services. One current.

Software, IT consultancy, translation and technical services. Book one on its own, or join them up when a job crosses the line between code and language — that’s where we’re most useful.

SIC 62012 · For businesses and households

Software development

Business software, built to be used — and built to be translated.

We design and build web applications for small and medium-sized organisations: the internal tools, portals and integrations that replace copy-and-paste with something reliable. Smaller jobs are welcome too — a booking page for a sole trader, a dashboard for a charity, a tidy-up of a system someone else built.

What we build

  • Web applications and internal tools
  • Customer and partner portals
  • Booking, ordering and quoting systems
  • Integrations with accounting, CRM, payments and email
  • Automation of repetitive admin
  • Websites your team can edit themselves
  • Maintenance of systems you already have

How we build it

  • Working software early, then every week or two
  • Code in your own repository from day one
  • Accessible to WCAG 2.2 AA
  • Every word in a translation file, never hard-coded
  • Hosted in the UK or EU, or on your own servers
  • Documented so another team could take it over
Good to know

We choose well-supported, unexciting technology on purpose — TypeScript, Python, PHP, PostgreSQL — so that any competent developer can maintain what we build, including one who isn’t us.

Create accountEmail addressanna@example.lvPassword••••••At least 10 charactersContinueAlready have one? Sign in3444Label, not placeholderstays visible while typingError announcedto screen readersTap target ≥ 44 pxcontrast 7.1 : 1i18n keysignup.email.labelRoom for +40% textde: “E-Mail-Adresse”lv: “E-pasta adrese”SPEC · SIGN-UP · SCREEN 02WCAG 2.2 AA
A screen spec: accessibility and translation are designed in, not bolted on.

SIC 62020 · Independent advice

IT consultancy

Clear advice on the systems you already run.

Most small organisations don’t need an IT department. They need someone to look at the whole picture once, write down what matters, and help put it right. That’s what our consultancy is for — and every engagement ends with a report in plain English: what we found, what it costs you, what to do first and what can wait.

What we look at

  • IT health checks, with a written report
  • Microsoft 365 and Google Workspace set-up and clean-up
  • Cloud, hosting and backup reviews
  • Security basics: sign-in, devices, Cyber Essentials readiness
  • UK GDPR on the technical side: data maps, retention, suppliers

How we help after

  • Choosing software: requirements, shortlist, trial, rollout
  • Migrations between systems, without losing a weekend
  • A part-time technical lead for growing teams
  • Training staff on the tools you already pay for
Good to know

We’re independent. We don’t resell licences or take commissions from vendors, so a recommendation is only ever a recommendation. We advise on the technical side of data protection; for legal advice, we’ll work alongside your solicitor.

IT health checkSummary for the partners · 6 pagesPage 1Email sign-in (MFA)Fix this weekBackupsTested monthlyLaptops & updates2 unsupportedSoftware licences5 unused seatsPersonal data mapDraftedGuest Wi-FiSeparate itMonthly IT spend£1,480 → £1,090Legend:finefix nowplan for
Page one of a health check: what’s fine, what to fix now, what to plan for.

SIC 74300 · Written and spoken

Translation & interpreting

Documents, products and conversations — in the language they’re needed.

Our linguists translate into their native language and work to a glossary agreed with you. A second linguist reviews every translation before it’s delivered. For software and websites we work inside the real files, then check the result on screen — the part most translation agencies can’t do.

Translation

  • Business correspondence, contracts and tenders
  • Technical manuals, specifications and safety data
  • Websites, apps and software strings — JSON, XLIFF, PO, YAML
  • Marketing copy, adapted rather than translated
  • Personal documents for use in the UK, with a signed statement of accuracy

Interpreting

  • Meetings and negotiations — consecutive and liaison
  • Remote interpreting on Zoom, Teams or by phone
  • On site in London: offices, factories, site visits
  • Conferences with booth-trained simultaneous interpreters, on request
Good to know

Certified translations come with a signed statement of accuracy on our letterhead, which most UK organisations accept. If a body asks for a sworn or notarised translation, we’ll confirm exactly what they need and arrange it.

CH 0 Floor · English Live

What you hear on this channel

Thank you all for coming. Let’s start with the delivery schedule.

One meeting, six channels: pick one, as delegates do on an interpreting receiver.

SIC 74909 · Documentation, testing, data

Technical services

The technical work in between — the part that decides whether a project sticks.

Some jobs don’t fit neatly under software or translation: the manual nobody wrote, the testing nobody had time for, the customer list with four versions of the same person. We take those on as projects of their own, or alongside our other work.

Documentation

  • User guides and admin manuals
  • Process maps and standard operating procedures
  • API and integration documentation
  • Release notes and training material, in English and translated

Testing and data

  • Test plans and regression testing
  • Accessibility checks against WCAG 2.2
  • Localisation testing on real devices
  • Data cleaning, de-duplication and migration
  • Spreadsheets moved into proper databases
Good to know

We write documentation for the people who will use it, then test it on them: if a new starter can’t follow the guide, the guide is wrong.

CUSTOMEROFFICESYSTEMnoyesSends orderChecks stockIn stock?InvoiceReorderGets receiptPROCESS MAP · ORDERS · REV B
A process map from an order-handling guide: who does what, and what happens when stock runs out.

How we charge

Prices you can plan around.

Every quote is written, itemised and fixed for the scope it describes. These are the four ways we price work.

Software & consultancy

Fixed price, in stages

Each stage has its own price and deliverable, so you can stop after any of them and keep what’s done.

Support & retainers

A monthly block

A set number of hours for maintenance, advice or a part-time technical lead. Unused hours roll over for one month.

Translation

Per word

Priced on the source text, with a minimum charge per job. Repeated text from your translation memory costs less.

Interpreting

Per hour

A two-hour minimum, with half-day and full-day rates. Travel within London is included.

No surprises

If the scope changes, we quote the change before we make it. Invoices in pounds or euros, payable within 14 days. Urgent translation — under 24 hours — is possible, and priced as such.

What we don’t do

  • Resell hardware or take commissions from vendors.
  • Pass off machine translation as human work. If a machine draft helps, we say so, and a linguist still edits every line.
  • Give legal advice. We translate legal documents; lawyers interpret them.

Start a project

Not sure which service you need? That’s normal.

Describe the problem instead. We’ll tell you which of the four it is — or that it’s none of them, and who to call.